Every enquiry answered. Every lead followed up.
An AI lead system that works 24/7 on your website — answering questions, capturing details, qualifying the enquiry and booking the job.
You get notified the moment a real opportunity comes in, and every lead lands in one simple CRM and dashboard.
What's included
Built in. Not bolted on.
- Website AI chatbot
- 24/7 FAQ answering
- Lead capture
- Lead qualification
- Automated SMS + email replies
- Appointment booking
- Lead notifications
- Review-request automation
- Basic CRM
- Lead dashboard + reporting
A day with Novi
What this looks like on a normal day.
An example for a local workshop. What runs for you depends on your plan and how it is set up.
- MiddayA visitor asks your website chatbot about a brake service. It answers from your business details and collects their name, number and car.
- Straight awayThey get an automatic text and email reply, and you get a notification that a real enquiry has come in.
- Same afternoonIf they are ready to book, the chatbot offers a time and puts it in your calendar.
- After the jobA review request goes out to the customer by text or email.
- End of dayOpen the dashboard: every lead, its status and what was sent, in one place.
Questions
Straight answers.
How much does AI Business cost?
$299 a month with no setup fee. It includes 300 texts and 300 chatbot conversations each month. Anything over your monthly allowance is billed monthly in arrears: $0.80 per call minute, $0.20 per text and $0.30 per chat conversation. Allowances reset each month and don't roll over, and we aim to tell you at around 80% so there are no surprises. Prices are in AUD and no GST is charged because Novi Digital isn't registered for GST.
What does it actually do?
A chatbot on your website answers common questions from your business details, captures and qualifies leads, and can book appointments. New enquiries get an automatic SMS and email reply, you get a notification, and every lead lands in a simple CRM and dashboard.
Can I cancel?
Yes, any time, with no lock-in. Service continues to the end of the month you have paid for.
How do I start?
Book a free 15-minute discovery call, or subscribe online. There is no setup fee either way.
How it fits
Start where you are. Grow from there.
Every Novi product is built to connect. Start with what you need today and add the next layer when you are ready.
Investment
AI Business
No setup fee. Pay your first month today and you're billed on the same date each month after that.
Get started — $299/month →Prices in AUD. Extra use beyond what is included is billed monthly in arrears: $0.80 per call minute, $0.20 per text, $0.30 per chat conversation (see our Terms).
Your business can run better.
Let's build the system that makes it happen.