The work your team repeats every day — done automatically.
Custom automation designed around your operations. We map how work moves through your business, then connect your tools so the repetitive steps run themselves.
Your team gets hours back each week for the work that actually needs a person.
What's included
Built in. Not bolted on.
Example workflows
- Missed call → SMS → qualification → booking
- New lead → instant reply → CRM → follow-up
- Completed job → review request
- Past customer → reactivation campaign
- Quote sent → follow-up → staff notification
- Custom workflows for your operations
A day with Novi
What this looks like on a normal day.
An example for a local workshop. What runs for you depends on your plan and how it is set up.
- Missed callA call goes unanswered, so a text goes out, the caller is qualified and they are offered a booking.
- New leadAn instant reply goes out, the CRM is updated and a follow-up is scheduled.
- Job completeThe customer is sent a review request.
- Quote sentA follow-up is scheduled and your staff are notified of any reply.
- Your own stepsWe map the repetitive work in your business and build workflows around it. Your team gets the hours back.
Questions
Straight answers.
How much does AI Workflow cost?
$1,499 a month with no setup fee. It includes 1,500 texts each month. Extra texts are $0.20 each, billed monthly in arrears. Prices are in AUD and no GST is charged because Novi Digital isn't registered for GST.
What kind of work can be automated?
Examples include missed call to SMS to qualification to booking, new lead to instant reply to CRM to follow-up, completed job to review request, past customer to reactivation, and quote sent to follow-up to staff notification. We design workflows around your operations.
How do we get started?
Book a free 15-minute discovery call. We map how work moves through your business and show you what we would automate first.
Is there a contract?
No. Plans are monthly and you can cancel any time.
How it fits
Start where you are. Grow from there.
Every Novi product is built to connect. Start with what you need today and add the next layer when you are ready.
Investment
AI Workflow
No setup fee. Pay your first month today and you're billed on the same date each month after that.
Get started — $1,499/month →Prices in AUD. Extra use beyond what is included is billed monthly in arrears: $0.80 per call minute, $0.20 per text, $0.30 per chat conversation (see our Terms).
Your business can run better.
Let's build the system that makes it happen.