Never miss another call.
An AI receptionist that answers your phone 24/7 in your business's voice — answering questions, qualifying callers and booking appointments straight into your calendar.
When a human is needed, it transfers the call. Every conversation is logged and your CRM is updated automatically.
What's included
Built in. Not bolted on.
- Answers incoming calls
- 24/7 availability
- Business-specific answers
- Captures caller details
- Qualifies leads
- Books appointments
- Reschedules appointments
- Handles common enquiries
- Transfers calls when needed
- SMS follow-up
- Logs every conversation
- Updates your CRM
A day with Novi
What this looks like on a normal day.
An example for a local workshop. What runs for you depends on your plan and how it is set up.
- 6:30 amA customer rings before you open. The AI receptionist answers in your business's voice, takes their details and books a drop-off.
- 10:00 amYou are under a car and cannot pick up. It answers, qualifies the caller and books or takes a message. You get a notification.
- When it mattersIf a caller needs a person, it transfers the call.
- After each callThe caller gets a text follow-up, the call is logged and your CRM is updated.
- End of dayEvery call is on record with a summary. Nothing was missed.
Questions
Straight answers.
How much does the AI Receptionist cost?
$599 a month with no setup fee. It includes 300 call minutes and 200 texts each month. Anything over your monthly allowance is billed monthly in arrears: $0.80 per call minute, $0.20 per text and $0.30 per chat conversation. Allowances reset each month and don't roll over, and we aim to tell you at around 80% so there are no surprises. Prices are in AUD and no GST is charged because Novi Digital isn't registered for GST.
Can I hear it before I buy?
Yes. Ring 0485 074 747 any time to talk to Alex, the AI receptionist that answers Novi Digital's own phone line.
What happens if a caller needs a real person?
The receptionist can transfer the call when needed. Every conversation is logged and your CRM is updated.
Does it work after hours?
Yes. It answers 24/7, including nights, weekends and while you are on the tools.
Is there a contract?
No. Plans are monthly and you can cancel any time.
How it fits
Start where you are. Grow from there.
AI Receptionist is a stand-alone product — add it to any plan below.
Investment
AI Receptionist
No setup fee. Pay your first month today and you're billed on the same date each month after that.
Get started — $599/month →Prices in AUD. Extra use beyond what is included is billed monthly in arrears: $0.80 per call minute, $0.20 per text, $0.30 per chat conversation (see our Terms).
Your business can run better.
Let's build the system that makes it happen.